You have up to 5 days to pay your bill:
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The invoice is generated 5 days before its due date, you will receive it by email.
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2 days before the invoice is due you will receive a payment reminder.
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On the due day you will receive a payment reminder.
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In the following 3 days after the expiration of the invoice you will receive daily notifications reminding you of the payment.
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On the fourth day after the invoice is due, the system will automatically add a "late fee" of 10% of the total owed.
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On the fifth day after the invoice is due, the system will automatically suspend your account and it can only be reactivated with the payment of the total debt.
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If 30 days after the invoice expires, it has not been paid, your service will be eliminated with the consequent erasure of all your data without you having the right to any claim. However, your customer account will always remain active and your payment status as well.
Important: We recommend making your payments before the due date of your invoice, thus avoiding receiving payment reminders that bother me. these are automatically generated by the system and cannot be deactivated. Also note that the administrative department only works Monday through Friday on business days and during office hours.
Payments in Bolívares for subscription to domain reseller accounts can take up to 72 hours to become effective due to exchange control.
