Viewing articles tagged 'doubts'
You can do this at any time and you will only pay the price difference between the original...
Do I have an administration panel?Each of our clients has their own control panel with "back-end" in databases and access through...
Do the domains that send us to register our clients belong to enchantservices.com?No, the domain belongs to whoever appears as the person or registrant. This person or entity will...
Does Enchant Sevices perform the domain registration?We register international domains (.com, .org, .net, .info). We also carry out domain...
Does enchantservices.com give me FTP access?To access your web hosting space on our servers, we provide you with an FTP account that will...
How do I register my payment?Applies to clients who pay via bank transfer / deposit. After having made the payment of your...
How do I request a reminder of the Key for the administrative panel?To request a reminder of the administrative panel password, click the button (Enter) without...
How is billing done?Billing is automatic and is generated as follows: Issuance of the invoice (10 days before...
How is the technical support?We know the frustrations of our customers who come from other providers, among the main...
How long does it take for DNS to disperse?About 48 hours is the time it takes for the information from the DNS servers to propagate.
How long does it take to activate the service?Once you send us your payment information, we will confirm your payment and activate your account...
How much time do I have to pay my bills?You have up to 5 days to pay your bill: The invoice is generated 5 days before its due date,...
How to broadcast as a DJ?To communicate and broadcast as a DJ, the radio's Auto DJ must be...
How to change the language of Sonic Panel?The Change language link is in the left menu under "Manage Account" for clients, it is under...
How to change the password of a client?To change the password of a client you must follow the following steps: Go to Password...
How to delete the content of email accounts that are more than 4 weeks old?To keep email accounts optimized we recommend deleting the oldest content. Up to 4 weeks is an...
How to protect a directory with passwordMany times it is necessary to protect a directory with a password, for this it is...
In what time will my account be ready?We complete orders within 2 to 4 hours after your payment is confirmed.
What are friendly URLs? and What is your advantage?Friendly or semantic URLs are URLs easy for the user to understand and therefore easy to...
What are the advantages of an own IP?The main advantage would be that it requires your own IP if you want to have a certificate (SSL)....
What are the advantages of having your own DNS?For hosting resellers, but also for personal hosting, it is extremely useful to have your own...
What are the content limits of my website?enchantservices.com does not limit or interfere in any case with respect to the content that you...
What content can I host?We support any legal content, the content that we do not accept are: Non-illegal...
What does FTP mean? and what is it for?FTP is an acronym for "file transfer protocol" or "file transfer protocol". It is one of the most...
What happens if the INODES limit is reached in a hosting account?When a file is read, open or written by the operating system, the file inodes is checked by the...
What happens when the allocated disk space is exceeded?You will receive warnings when your account is nearing its limits, and you can upgrade at any...
What is a database?It is a set of data belonging to the same context and systematically stored for later use. In...
What is a DNS?The Domain Name System or DNS is a hierarchical naming system that deals with the administration...
What is a domain?Domains are parts of a hierarchy of names. Syntactically, a domain name consists of a sequence of...
What is an inode?An inode represents a file-system object that contains information about the data stored on the...
What is DNS propagation?The propagation is the time during which the information of your DNS is dispersed in the servers...
What is the anti-spam policy?We have a zero tolerance policy for spam, see the AUP
What is the average network uptime?Every month we achieve our goals of 100%, so there is no reason to think that you will receive...
What is the Cloud Flare service?The Cloudflare service accelerates your websites and protects your website from malicious...
What is the Enchant Hosting service?The Hosting Enchant service involves renting a space on the hard drive of a server directly...
What is the resource use policy?The resource use policies are as follows: Email: 500 emails per hour. MySQL: 50...
What support tools do you have?Unmanaged servers only offer limited support to: Support Center (includes manuals, tutorials...
Why is my email account not receiving emails?Failure to receive emails can have its origin in multiple causes and before opening a technical...
